Privacy Policy

Welcome to use our products and services! We are fully aware of the importance of personal data to you. We will comply with laws and regulations to take appropriate security protection measures and strive to protect your personal data. Based on this, ZiBird (hereinafter referred to as "we") formulates this Privacy Policy (hereinafter referred to as "this Policy"/"this Privacy Policy") to help you fully understand how we will collect, use and protect your personal data during your use of our products and services.

When you use ZiBird products, you agree to the data management and collection methods described in this statement. This Privacy Policy is an integral part of the ZiBird Service (whether electronic or non-electronic) signed between you and us.

Information Collection

In order to better provide you with products and services offered, ZiBird may use the following different methods to receive and collect your information:

1. Account registration. When registering a ZiBird account, the system will ask you to provide information so that we can record you as the owner of the ZiBird product, which will help us provide you with services and information.

2. Product use, when you visit our products, we will need enough information to complete your operation, and our server will automatically collect and aggregate information about your visit. The collected information may include the information of the login person's ZiBird account, access IP, operating system, browser type, etc.

3. Customer support, you can call or contact us through E-mail and other communication channels to request technical assistance on products or information about our products, personal or account information that may be provided to us.

Use of Information

We use this information for certain legitimate business purposes, namely:

1. To provide users with subscription services.

2. To process the payment.

3. To notify users about any upgrades, service reminders, promotions or other information that user may be interested in.

4. To respond to users' inquiries, and constantly strive to improve our website, products and services based on users' information and feedback.

5. For IP positioning and anti-fraud.

6. To identify the identity of the owner of the user account, and use it to accurately track the user account, and assist the technical staff in analyzing and handling the problems that the user may encounter.

7. We attach great importance to protecting user data and protecting user privacy. Without the user's permission, we will never publish any information to other parties, and we will not sell users' data.

8. To understand better how people interact with our applications and services.

9. To enhance, modify, customize or otherwise improve our applications and services.

10. To prevent security breaches and abuse.

Sharing Information

We may share your information with trusted third-party service providers to perform functions on our behalf, such as payment processing and data analysis. We ensure these parties adhere to strict confidentiality obligations.

Data Security

1. We attach great importance to the security of your data and will strive to take reasonable security measures (including technical and management aspects) to protect your personal data. We have set up security protection functions for user accounts, and through security measures such as encrypting user passwords, we prevent the personal data you provide from being improperly used or accessed, disclosed, used, modified, damaged, lost or leaked without authorization.

Data Retention

We retain your information only for the time necessary to achieve the purposes outlined in this policy, unless a longer retention period is required or permitted by law. If you deactivate your account or delete the information yourself, we will retain your existing personal information for the shortest period required by applicable laws and regulations, during which your personal information will not be used for commercial purposes. When your personal information exceeds the retention period mentioned above, we will delete it or anonymize it.

User Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. You can exercise these rights by contacting us at support@zibird.com.

Cookies and Tracking

We use cookies and similar technologies to collect information about your interactions with our services to provide you with a more personalized user experience and service. You can manage your cookie preferences through your browser settings. However, please note that if you disable cookies, you may not enjoy the optimal service experience, and some services may not function properly.

Social Media Logins

If you choose to log in via social media accounts, we may access certain profile information as permitted by those platforms. This data is used in accordance with this Privacy Policy.

Third-Party Links

This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage our users to remain vigilant when leaving our site and to read the privacy statements of any other websites that collect personally identifiable information.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If we become aware of such data collection, we will take steps to delete the information.

International Transfers

When you are located in the European Economic Area ("EEA"), personal information collected about you will be transferred to recipients in countries located outside the EEA or can be remotely accessed in countries located outside the EEA, including in countries which may not be decided by the European Commission that it provides an adequate level of protection to personal information. We have followed requirements as set out in applicable law to provide adequate protection to your personal data. To the extent as required by applicable law, our Business Partner will obtain your valid consent to the extent for us to transfer your personal information to recipients including ZiBird's affiliates and any other recipients as described in this Privacy Policy, which are located outside the EEA. You are entitled to withdraw your consent at any time.

Updates to Privacy Policy

We may update this Privacy Policy periodically. The revised policy will be effective immediately upon posting. We encourage you to review this policy regularly.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at support@zibird.com.