Terms of Service
These Terms of Service (hereinafter referred to as the "Terms") for the ZiBird desktop application and related services (hereinafter referred to as "ZiBird", "we" or "us") are jointly formulated by the user (hereinafter referred to as "you" or "User") and ZiBird. Before registering as a user of the Service, please carefully read and fully understand the contents of each clause, especially those pertaining to disclaimers or limitations of liability, dispute resolution, and governing law. Your access to, download, registration for, use of, or other utilization of any service provided by ZiBird in any manner permitted by us signifies that you have read, understood, and agreed to all terms and conditions set forth in these Terms and our Privacy Policy. These Terms shall thereupon become legally binding. If you do not agree to these Terms, please refrain from accessing or using ZiBird or its services.
We are continuously updating, modifying, and improving our Services. We may add or remove functionalities or features, impose new limitations, or temporarily or permanently discontinue certain services at our discretion. ZiBird reserves the right to amend or supplement these Terms and any related rules as necessary. Upon publication, any amended agreement or rules shall immediately replace the original versions and take effect automatically. If you do not agree to the revised terms, you should immediately cease using ZiBird. Continued use of the ZiBird Services will be deemed your acceptance of the revised agreement and related rules. If any amendment to the Service or these Terms would materially affect users or substantially limit access to or use of the Service, we will notify you within a reasonable period prior to such changes taking effect. For changes made to meet security, legal, or regulatory requirements, we may not be able to provide advance notice but will notify you as soon as reasonably practicable. If changes to these Terms or the Service do not materially impact users or substantially restrict access or use, we may not provide prior notice.
ZiBird may offer its services in various software formats (subject to the actual offerings provided by ZiBird). As we continue to enhance the platforms and forms through which you access the Services, your use of different versions of the software shall also be governed by these Terms. If you have already registered for one version of the Service, you may use other versions with the same account, and these Terms will automatically apply to your use of all versions. If you are registering, logging in, and/or using the Service on behalf of an organization rather than yourself as an individual, you are deemed to be fully authorized to act on behalf of that organization and agree to be bound by these Terms and any subsequent modifications or supplements.
Services
1. ZiBird provides you with virtual browser profile services, including the creation, management, sharing, and use of various browser profiles across one or more devices, as well as the control of browser and device fingerprints through the application.
2. We reserve the right, at our sole discretion, to limit the provision of our services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
3. We reserve the right to limit the quantity of any services we offer.
4. We are committed to ensuring the quality of our services and will make every reasonable effort to meet your expectations.
Privacy Policy
You fully understand and agree that you authorize us to collect, use, share, and store the information you provide when registering an account or using the Service for the purpose of fulfilling these Terms. This includes, with your authorization, obtaining your account information, store information, and other business-related data from third parties, and subsequently processing such information in accordance with our Privacy Policy. By registering an account, you represent and warrant that your login credentials and any other information you choose to provide are accurate and complete, and you agree to update such information as necessary. You acknowledge and agree that we may rely on your login credentials (such as your email address and password) to provide access to your account and the information you have provided. You are responsible for all activity that occurs under your account and agree to ensure that all use complies with these Terms. You agree that the Service and ZiBird may collect, retain, and store your user information and certain user preferences (such as privacy settings) for the purpose of providing and optimizing the Service. You also consent to ZiBird's collection and use of technical or diagnostic information related to your use of the Service. Such information will be used to improve the content, technology, and quality of the Service and the services governed by these Terms.
ZiBird will not process your personal information without prior notice and a legitimate basis, except as required by laws and regulations, or upon the request of national administrative or judicial authorities, or when ZiBird deems it necessary to protect its own rights, the rights of other users, or any third party's lawful interests, or to provide the products and services you have requested, which may require processing or sharing your personal information with third parties. We strive to ensure the security of your information throughout its lifecycle and will implement various security measures within reasonable standards to prevent loss, misuse, unauthorized access, or disclosure of information.
If your use of ZiBird involves collecting personal information of third parties, individual users must inform such third parties of the types, purposes, methods, and retention periods of the collected information and obtain their consent, or otherwise have a legitimate basis for such collection. Otherwise, you bear all risks and liabilities arising from such collection.
You shall fully respect the personal information of any person, including but not limited to other users, which you learn of, receive, or have access to through ZiBird and related services. Without authorization from such persons or as otherwise provided by law, you shall not collect, copy, store, disseminate, or otherwise use the personal information of other users. You shall bear all consequences arising from any unauthorized use.
Account Security
To access and use the Service properly, you must provide accurate and truthful information, including but not limited to your company name, personal or entity name, email address, phone number, and any other information requested during the registration process. You are responsible for keeping this information up to date and ensuring its validity and legality when any changes occur.
If you provide any incorrect, false, outdated, or incomplete information, or if ZiBird has reasonable grounds to suspect that such information is incorrect, false, outdated, or incomplete, ZiBird reserves the right to restrict, suspend, or terminate your account and/or access to part or all of the Service without any liability to you.
Any user who logs into, registers for, or uses ZiBird must ensure lawful use of all information displayed on the platform, including information published by us and by other users. If your use exceeds the authorized scope, you must obtain consent from the original rights holder; otherwise, such use may be deemed infringement. If you use ZiBird, you are responsible for maintaining and protecting your account and password and agree to be responsible for all activities conducted under your account or password. You must not transfer or assign your account to any other individual or entity. You acknowledge that ZiBird is not responsible for any unauthorized access to your account resulting from your account being stolen or misused. ZiBird reserves the right to refuse or cancel services, terminate accounts, or delete or edit content at its sole discretion.
To ensure account security, you must not transfer, sell, rent, lend, or share your account to others without ZiBird's written consent. If such behavior infringes or potentially infringes upon ZiBird's or any third party's legal rights, you shall bear the corresponding liability. ZiBird also reserves the right to restrict, freeze, or terminate your account and suspend or terminate part or all of the services provided to you under these Terms without prior notice or liability. However, within the scope of services permitted under these Terms and related business rules, you may add multiple team member accounts for your organization. You acknowledge and agree that any dispute arising between you and your team members, or among team members themselves, shall be resolved independently and at your own risk. ZiBird shall not intervene in or be responsible for such disputes.
When registering team member accounts for your organization, you may designate one or more administrators. These administrators may configure services and manage users under your organization account. If your organization account is created and set up by a third party on your behalf, such third party may be considered the administrator. You must ensure you have a proper agreement with such third party to clarify their role and limitations as administrator. You are responsible for: 1) Maintaining the confidentiality of your organization account password; 2) Appointing dedicated personnel to act as administrators; 3) Ensuring all activities under the organization account comply with these Terms; 4) Being liable for any violation of the Terms or consequences arising from team member use; and 5) Ensuring all information under the organization and team accounts complies with legal requirements and does not contain any content that violates laws or public morality. You understand that ZiBird is not responsible for your internal account or service management. You are responsible for taking all necessary measures to maintain control of administrator accounts. You may contact us using the methods disclosed in these Terms to declare the procedure for recovering control in case of administrator access loss, provided such procedure meets ZiBird's requirements. If no procedure is provided, ZiBird may grant administrative access to an individual who provides sufficient evidence of authorization on behalf of the organization. You agree to waive any claims against ZiBird for good faith actions taken under such circumstances.
You may only use the Service for your own internal business operations. You may not use the Service for any illegal or unauthorized purpose, including but not limited to providing the Service or any part of it to any third party for profit or non-profit purposes, or using the Service for any unlawful activity or any activity that infringes on third-party intellectual property rights or other legal rights. You agree to comply with all applicable laws and regulations, as well as these Terms and business rules, and to avoid any behavior that is unlawful, in breach of these Terms, or that infringes upon the legal rights of others. You are solely responsible for all activities under your account and assume all related legal liability.
You fully understand and agree that you are legally responsible for the security of your registered account and all activities and events occurring under your account (including but not limited to signing agreements online, uploading, publishing, or entering any content). All actions taken via your account shall be deemed your true expression of intent. You are responsible for properly safeguarding and maintaining your account and password, and for implementing effective confidentiality measures. ZiBird is not liable for any loss or damage resulting from the leakage, loss, theft, or tampering of your account, password, or other identifying information due to your personal negligence. You must evaluate all content within the Service independently and assume all risks arising from your use of such content, including reliance on its accuracy, completeness, or applicability. Any content generated through or presented within the Service does not reflect or represent ZiBird's opinions, stances, or policies, and ZiBird disclaims all liability related to such content. The content provided by the Service is for reference only and does not constitute advice or commitment. ZiBird assumes no liability for any damages or responsibilities to you or any third party resulting from your use of the Service.
Users may contact us to request the deletion of their ZiBird account. Please note that once an account is deleted, all data created under that account and its associated team member accounts will also be deleted. If you wish to re-subscribe, you will need to register again.
User Obligations
When registering, you must provide accurate and up-to-date information and agree to comply with all applicable laws and regulations while using this product.
You must have full civil capacity and legal rights to use this service. ZiBird provides services only to adult users; however, due to the nature of the Internet, ZiBird is unable to verify users' age or civil capacity. By using or accessing ZiBird's related services and accepting this Privacy Policy, you represent that you are an adult with full civil capacity and legal rights to enter into a legally binding contract. If you do not agree with (or cannot comply with) any part of this Privacy Policy, please do not use ZiBird's products or services.
To access and use ZiBird, you are required to create an account by choosing a unique username and setting a strong password. Please ensure the information you provide is accurate and valid. Using an invalid or someone else's email address may compromise the security of your account.
Cancellation/Refund Policy
ZiBird provides network services that are billed on a monthly recurring basis.
Unless the service becomes unusable due to reasons attributable to the platform itself, we only support refunds for the unused portion of the current billing cycle (calculated on a daily or proportional basis). Upon service expiration, you may lose access to certain content, features, functionalities, or capabilities associated with your account. You expressly acknowledge and agree to these changes and risks, and ZiBird shall not be liable for any resulting loss or damage. If you encounter any issues during use or have questions about payments, please feel free to contact us at: support@zibird.com.
Payment Terms
Users agree to pay all service fees associated with ZiBird using an acceptable payment method. Users must ensure that their payment information is accurate and up to date. Failure to do so may result in service interruption.
ZiBird reserves the right to adjust the types, formats, and pricing of the services provided at any time based on actual conditions. All pricing changes, including but not limited to changes in subscription plans, will be communicated by ZiBird. Notifications may be delivered via push notifications, email, official website announcements, or modifications within the ZiBird software or services. Your continued access to and/or use of the service constitutes your acceptance of the modified services and pricing. You agree that ZiBird shall not be held liable to you or any third party for any such changes.
Prohibited Conduct
You must comply with all applicable local, national, and international laws when using ZiBird products. You may not engage in any illegal, unlawful, or infringing activities that violate these Terms or infringe on the legitimate rights of any third party. You are solely responsible for all activities conducted under your account. You must ensure the legality of all content uploaded, stored, or accessed through this service, and guarantee that such content does not violate any laws, public order, or morality, nor infringe upon any third party's intellectual property or legal rights. Any intellectual property or other disputes arising from the content you upload, store, or access must be resolved solely between you and the relevant parties, and you shall bear full responsibility. ZiBird will not be involved and will not assume any liability. You agree to fully compensate ZiBird for any losses resulting from such issues. If ZiBird receives any complaints or disputes regarding the legality or ownership of any content, it reserves the right to delete such content without prior notice.
You may not use this product in any manner that could damage, disable, overburden, or impair it, or interfere with any other party's use and enjoyment of the product.
You may not use ZiBird to create, copy, publish, or distribute information prohibited by law or administrative regulations.
You may not attempt to interfere with the normal operation of our services.
You may not use another user's account without proper authorization.
You may not damage, disclose, or access any system, data, password, or other information of ZiBird or third parties without proper authorization.
You understand and agree that ZiBird grants you a non-transferable, revocable, and non-exclusive service. Unless otherwise agreed in writing or with ZiBird's written permission, you may only use our products and services for authorized purposes. You may not resell or provide to third parties any service or service information obtained through ZiBird for commercial purposes. You may not enable others to use the services on your behalf, nor may you use data or service information provided by ZiBird to engage in any activity that violates laws, regulations, or other compliance policies. Without prior written authorization from ZiBird, you may not: 1) Use the services to publish any advertising, promotional, or other content that violates applicable laws or use the services to transmit illegal, defamatory, harassing, privacy-invading, abusive, threatening, harmful, vulgar, obscene, offensive, racist, or religiously sensitive information, or information containing viruses or malicious code, or that infringes on the rights of others; 2) Sub-license the service to others; 3) Illegally process third-party personal data or related information; 4) Use ZiBird to infringe on any patents, trademarks, trade secrets, copyrights, or other proprietary rights; 5) Perform any operations or use any devices, plugins, bots, or third-party tools that interfere with or attempt to interfere with ZiBird's operation, accuracy, or integrity; 6) Conduct continuous and abnormal high-frequency query operations or use crawling, copying, or mirroring methods to obtain large volumes of ZiBird information or data. ZiBird reserves the right to suspend or terminate your account without liability. If multiple accounts under a single IP address engage in such behavior repeatedly, ZiBird may block the IP address without notice; 7) Provide false personal information or fail to provide reasonable proof of inconsistencies with the information provided during registration; 8) Create any major risk to the platform as determined by ZiBird; 9) Engage in any other activity not explicitly authorized by ZiBird in writing.
ZiBird does not pre-screen content. If any third party objects to your content, or if ZiBird deems your content illegal, in violation of these Terms, infringing on the rights of others, or otherwise inappropriate or harmful, ZiBird reserves the right (but not the obligation) to refuse or delete any content at its sole discretion and without liability. You agree to indemnify ZiBird for any claims, demands, lawsuits, or damages arising from third-party allegations that your content violates laws, these Terms, or any third party's rights (including intellectual property rights).
You understand and agree that, subject to applicable laws and regulations, ZiBird may take necessary actions to ensure your compliance with these Terms and any legal requirements, including court orders or government directives, for the purposes of operation and service improvement (such as fraud prevention, risk assessment, investigation, and customer support). ZiBird has the right, but not the obligation, to remove any content or accounts it deems illegal, abusive, threatening, defamatory, obscene, pornographic, or otherwise inappropriate, or that harm users, employees, or third parties, or are otherwise detrimental to the platform. You may not transmit any worms, viruses, or other destructive code.
When using content provided by other users or third parties through this service, you must obtain prior permission or consent from the content provider. You are solely responsible for any liability or third-party loss caused by failure to follow this rule. ZiBird assumes no responsibility and you must compensate ZiBird for any losses incurred.
ZiBird reserves the right to terminate accounts and take legal action against violators.
Intellectual Property
All content available on or through the ZiBird product—including but not limited to visual design, applications, source code, trademarks, logos, interface design, application programming interfaces (APIs), and related copyrights, as well as all text, graphics, and software—are the property of ZiBird or its licensors and are protected by applicable intellectual property laws. All rights not expressly granted herein are reserved by ZiBird. You may not, without the prior written consent of ZiBird, reproduce, duplicate, copy, imitate, or otherwise use any part of the aforementioned intellectual property for commercial purposes. This includes but is not limited to the unauthorized reproduction or use of any HTML/CSS, JavaScript, visual design elements, or underlying concepts of the Services. Without ZiBird's prior written consent, you may not use, exercise, assign, or authorize others to use or exercise any of the above intellectual property rights, in whole or in part, for any purpose.
Third-Party Links
The ZiBird product may contain links to third-party websites or resources. You acknowledge and agree that ZiBird is not responsible for the content, practices, or availability of any such external websites or resources. We do not endorse and are not responsible or liable for any content, advertising, products, services, or other materials available on or through such websites or resources, nor for how those sites handle personal information. You further acknowledge and agree that ZiBird shall not be liable for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods, or services available on or through any such website or resource. Access to third-party websites is at your own risk, and you should review the terms and policies of those websites.
Termination and Suspension of Services
If you wish to cancel your ZiBird account, please contact us through the channels disclosed in these Terms. Upon receiving your account cancellation request, ZiBird will verify the identity of the organizational user and ensure the following conditions are met before the cancellation can proceed: 1) All matters related to the account, including assets and data shared with actual users of the ZiBird account, have been properly settled; 2) All outstanding debts and obligations between the organizational user and ZiBird have been fully resolved, with no ongoing disputes or unpaid amounts; 3) All service agreements (including both free and paid services) ordered or used by the organizational user have been terminated, and no active services remain.
Account cancellation will result in the deletion of the organizational account (main account), sub-accounts, and related content from the ZiBird services. ZiBird will cease providing you with products or services, and will delete or anonymize your personal data in accordance with applicable laws. If you previously authorized the linkage of your ZiBird account with accounts from other platforms, such linkages will be deemed automatically revoked upon account cancellation. Once cancelled, the account cannot be restored or accessed again. Please consider carefully before proceeding.
You fully understand and agree that, due to the special nature of internet services, ZiBird may, based on relevant laws, mutual agreements, or other necessary circumstances, suspend or terminate the provision of services to you. ZiBird will make reasonable efforts to notify you promptly and will safeguard your legitimate rights and interests in accordance with the law. However, ZiBird shall not be liable for any losses incurred by you as a result, and any related fees paid will not be refunded, except as required by applicable laws and regulations. Termination or suspension of services under such circumstances does not constitute a breach of contract by ZiBird, and ZiBird shall bear no legal liability. If you stop using ZiBird services before the end of your purchased subscription period, you will not be charged for future usage; however, fees already paid for the remaining service period will not be refunded.
We may also, at any time and in accordance with applicable laws, temporarily or permanently suspend, terminate, or restrict your access to all or part of the services without liability to any individual or third party. We will endeavor to notify you in advance of such actions. However, under certain circumstances, we may immediately and without prior notice suspend, restrict, or terminate your access to all or part of the services, including but not limited to: 1) Your breach or anticipated breach of these Terms, including any incorporated agreements, policies, or guidelines; 2) Fraudulent, unlawful, or misleading behavior by you or anyone acting on your behalf; 3) Compliance with valid legal processes or requests from law enforcement or governmental agencies; 4) Emergency system maintenance or hardware updates; 5) Unforeseen technical, security, or operational issues.
If you violate any provision of these Terms, any applicable business rules, or any relevant laws or regulations, or if we receive any third-party infringement complaints against you, ZiBird reserves the right to restrict or disable your account and suspend or terminate some or all services. ZiBird also reserves the right to seek compensation from you for any losses caused thereby. Furthermore, ZiBird retains the right, for any reason and at any time, to suspend or terminate your account or deny current or future access to any or all of our services at our sole discretion. If the termination of any paid service is due to reasons attributable to ZiBird, our liability shall be limited to refunding the unused portion of the applicable service fee. Termination of the services will result in the termination and deletion of your account and all associated content and information.
Disclaimer and Limitation of Liability
This Service is provided on an "as is" and "as available" basis without any form of guarantee or endorsement. We shall not be liable for any loss or damage resulting from your (or anyone else's) reliance on, use of, or interpretation of this Service, or from any information obtained while accessing and/or using the Service. To the fullest extent permitted by applicable law, we make no express or implied warranties, conditions, or representations, including but not limited to the following: 1) The completeness, accuracy, reliability, or timeliness of any content accessed through the Service; 2) Whether the Service or the servers that host it are free of defects, errors, viruses, vulnerabilities, or other harmful components; 3) That the Service will be uninterrupted, timely, secure, or error-free, or that defects in operation or functionality will be corrected; 4) Any guarantee relating to specific functions of the Service, or the reliability, quality, or accuracy of any information obtained through use or access; 5) That the Service is secure or error-free; 6) That the Service is reliable, high-quality, accurate, available, or will meet your requirements or achieve any particular result. You acknowledge and agree to the above limitations and assume all risks associated with your use of the Service.
1. The server may become inaccessible or data may be lost due to user issues such as non-payment, failure to renew, or forgetting to renew.
2. Improper user operation or related actions may also lead to server inaccessibility or data loss.
3. If server issues or data loss occur due to the user's violation of obligations under these Terms, the user shall bear full responsibility.
4. Access issues or data loss due to force majeure or unforeseen events (including DDoS attacks or planned/unplanned maintenance) are beyond our control.
5. Large-scale Internet transmission failures caused by natural disasters, vandalism, warfare, telecom infrastructure failure, or hacking attacks are also beyond our control.
6. To ensure data security and business continuity, we strongly recommend users regularly back up their data.
7. ZiBird is under no obligation to provide backup data under any circumstances.
8. This site may contain inaccuracies or typographical errors in information, software, products, or services. ZiBird reserves the right to improve and/or modify the products at any time.
9. ZiBird makes no express or implied warranties or conditions regarding the Services it provides, including but not limited to merchantability or fitness for a particular purpose. Users assume all risks related to the use of these Services.
10. ZiBird shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from use of its products or services, including but not limited to loss of anticipated profits, indirect profits, or data—even if we have been advised of the possibility or likelihood of such damages. In all cases, our total liability (whether under contract, warranty, tort, or otherwise) shall not exceed the amount you paid for the relevant order.
11. ZiBird reserves the right, for any reason and at any time, to change the Service, delete certain features, or modify, upgrade, transfer, suspend, or terminate part or all of the Service. ZiBird may cancel or terminate services provided to users at any time. We will make reasonable efforts to notify users of any suspension or termination. If you cannot log in or access services, you may contact ZiBird customer support. Upon cancellation or termination, your rights to use the Service will immediately cease, and any stored information may be irretrievable. ZiBird will not be liable to you or any third party for such actions.
12. Any content or information posted by users on ZiBird does not reflect our views, positions, or policies. Users are solely responsible for independently evaluating content provided by other users and bear all legal responsibility for consequences arising from use of such content, including but not limited to risks related to reliance on its accuracy, authenticity, completeness, or usefulness.
General Provisions
You agree not to reproduce, sell, resell, or otherwise make available any part of the Service to third parties without the express written permission of ZiBird. ZiBird reserves the right to assign, subcontract, or replace any of our rights and obligations under these Terms, and you agree to promptly execute any and all documents required to effectuate such purposes.
You shall not, in any way, explicitly or implicitly suggest that you or any software or service not owned and operated by ZiBird is affiliated with ZiBird. Nothing in these Terms shall be construed as creating any partnership, agency, or other relationship between you and ZiBird. Neither party has the authority to incur any liability, debt, or cost, or to enter into any contract or other agreement on behalf of the other party.
All notices from ZiBird to you under these Terms may be delivered via: 1) push notifications, emails, or announcements on the official website; or 2) electronic mail sent to the email address you provided at registration or as updated thereafter. Notices shall be deemed delivered upon dispatch.
ZiBird does not participate in, nor is responsible for, any promotions, transactions, or interactions between you and other users or any third parties. We do not control or guarantee the quality, safety, or legality of the goods you promote, the ability of sellers to provide goods or services, the ability of buyers to pay for goods, or the truthfulness or accuracy of any product representations. We also do not guarantee any transaction intent or outcome between you and any buyer. In the event of a dispute between you and another user or a third party, you authorize us to provide your contact information to the opposing party without verifying the legitimacy of the dispute. However, ZiBird assumes no responsibility for any such disputes.
You agree to comply with all applicable laws while using the Service, including export control laws. You may not export, re-export, or transfer this application or the Service, directly or indirectly, to any prohibited countries or individuals, or allow any such prohibited countries or individuals to use the Service.
ZiBird's failure or delay in exercising any right, power, or privilege under these Terms shall not constitute a waiver thereof. Any single or partial exercise of a right, power, or privilege shall not preclude any other or further exercise of that right or any other rights under these Terms.
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China (excluding Hong Kong, Macau, and Taiwan), without reference to conflict of law principles. In the event of any dispute between you and ZiBird, both parties shall first attempt to resolve the matter amicably through negotiation. If negotiation fails, you agree to submit the dispute to a court with jurisdiction at the defendant's domicile.
These Terms constitute the entire agreement between you and ZiBird regarding the use of the product. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. ZiBird's failure to enforce any right or provision under these Terms shall not be deemed a waiver of such rights.
These Terms represent the entire understanding between you and us regarding the Service. You acknowledge and agree that you have not relied upon any representations, warranties, or promises not expressly included in these Terms and that you were not induced to enter into these Terms by any such representations, warranties, or promises.
Contact Us
If you have any questions regarding these Terms, please feel free to contact ZiBird through our customer support team for clarification: support@zibird.com.
Upon receiving your inquiry, we will get in touch with you within a reasonable period as required by applicable laws, verify the relevant information, and take appropriate actions after verification.