If you experience functional issues or data loading errors when using the ZiBird client, try clearing the local cache to resolve the problem. Please follow the steps below:
Step 1: Exit the ZiBird Client
Click the ZiBird icon in the system tray (bottom-right corner).
In the pop-up menu, select Exit ZiBird.
Step 2: Clear the Client Cache
- Open any folder (e.g., “This PC” or “File Explorer”).
- Double-click the address bar, type %appdata%, and press Enter
- In the opened directory, find the ZiBird folder.
- Select the ZiBird folder and delete it.
Step 3: Restart ZiBird
After completing the above steps, reopen the ZiBird client to load fresh cache data.
💡 Tip: Clearing the cache will not affect your account information, but you may need to log in again.
Need help? Contact ZiBird Support on WhatsApp or Zalo anytime!