To prevent service interruptions caused by network expiration, ZiBird now supports Auto-Renewal for networks.
We strongly recommend users with long-term network needs to enable this feature to ensure uninterrupted usage and avoid account abnormalities or login failures.
Once enabled, the system will automatically renew your network 24 hours before expiration, deducting the fee from your account balance.
Please make sure your balance is sufficient, or the renewal will fail and the network will expire as scheduled.
How to Recharge Your Balance
Auto-renewal requires payment from your ZiBird balance. Please top up in advance.
- Log in to your ZiBird account and go to the Billing section on the left menu;
- Click Top-up, choose the amount and payment method;
- Confirm and complete the transaction.
We recommend recharging enough to cover your next cycle to ensure successful renewal.
How to Enable Auto-Renewal
For a Single Network
1. Enable During Purchase You can enable auto-renewal during your first purchase:
- Go to the Network section → click Purchase → select a network plan → click Submit;
- On the payment page, choose Balance Payment, then toggle on Auto-Renewal;
- Click Pay Now to finish.
2. Enable for an Existing Network
You can also enable auto-renewal for networks you've already purchased:
- Go to Network, find the target network;
- Click the “⋮” menu next to the renew button;
- Select Enable Auto-Renewal.
Enable for Multiple Networks
If you want to enable auto-renewal for multiple networks:
- In the Network section, select multiple networks;
- Click Set Up Auto-Renewal → Enable Auto-Renewal.
How to Disable Auto-Renewal
You can disable auto-renewal at any time, for individual or multiple networks.
Single Network:
- Go to Network, find the network → click “⋮” → choose Disable Auto-Renewal.
Multiple Networks:
- Select the networks → click Set Up Auto-Renewal → choose Disable Auto-Renewal.
For further assistance, please contact ZiBird support on our official website.